Question 1

Why choose Gym Lab?

Accepted Answer

Gym Lab is Apollo Bay's only 24/7 gym and offers a welcoming community, fitness classes, yoga, Pilates, Active Ageing programs and modern training facilities for people of all ages and fitness levels.

Question 2

Where are you located and open hours?

Accepted Answer

8 Pengilley Avenue, Apollo Bay, Victoria, Australia. There are three carparks desiganted carparks out the front as well as street parking. We are centrally located in town, behind the local hospital, providing a great position to walk or ride to the Gym Lab facility to warm up. 
We have 24/7 access, even for casual passes.  There are instructions on the front door for easy sign up options when we are not there by downloading the GymMaster App onto your phone and using bluetooth for 24/7 access. The prompts will guide you through the process, and an after hours mobile number if you have any difficulty. 
A team member is on deck Monday to Thursday 9am to 4pm and Fridays 9am to 12pm. (check our socials for any changes in staffed hours).

Question 3

What do I need to bring?

Accepted Answer

Please bring a towel, water bottle and a smile.

Question 4

Do I need to be fit before joining Gym Lab?

Accepted Answer

Not at all. Members join us at all stages of their fitness journey, from complete beginners through to experienced exercisers. Our welcoming environment and range of training options make it easy to get started. We offer meet & greets along with introductory gym program.

Question 5

Are there showers, toilet and changerooms?

Accepted Answer

Yes, we have two bathrooms with a toilet and shower in each. We also have have two shared changerooms where you can store items.

Question 6

I've never been to a gym before, what support is offered?

Accepted Answer

At Gym Lab, we are happy to offer an inclusive & welcoming environment for anyone wishing to improve their health and wellbeing. We offer complimentary inductions to familiarise you with Gym Lab, so that you feel more at ease with what you are doing on all of our equipment. 
We also run a variety of classes catered to all fitness levels, where our friendly and qualified professionals can safely guide you through exercises in a group setting.
We also work closely with Great Ocean Road Health Allied Heath team members, who can create individual programs for you.

Question 7

How do I find my GymMaster App login details?

Accepted Answer

To login into your portal in the GymMaster App, just use your email address you set up your membership with. You can reset your password in the landing page of the App if required. 
If you are unsure of your app login details please email us at hello@gymlabapollobay.com.au or come see us during staffed hours.

Question 8

What is your privacy policy?

Accepted Answer

Please click here to view our privacy policy

Question 9

What are your terms & conditions?

Accepted Answer

Please click here to view our terms & conditions

Question 10

I've never been to a gym before. Can I still join?

Accepted Answer

Absolutely. Many of our members had little or no gym experience when they first joined. Our team is happy to help you feel comfortable and confident using the gym and attending classes.

Question 11

Is Gym Lab really open 24/7?

Accepted Answer

Yes. Gym Lab is Apollo Bay's only gym offering members 24/7 access, allowing you to train whenever it suits your schedule.

Question 12

Can I access the gym on public holidays?

Accepted Answer

Yes. Members with 24/7 access can use the gym on public holidays and outside staffed hours.

Question 13

Can I exercise if I have an injury or health condition?

Accepted Answer

Many people can still benefit from exercise. We encourage anyone with a health condition, injury or rehabilitation needs to speak with their healthcare provider or contact Great Ocean Road Health's Allied Health team for advice over here

Meet The Team

Frequently asked questions